Shipping policy

Shipping Policy

At NooriLight, we strive to deliver your order as quickly and safely as possible. Below you'll find information about how we process and ship orders.

Order Processing

Once your order is placed, our team will prepare it for shipment within 24–72 hours, excluding weekends and public holidays.

After your order has been shipped, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

Estimated Shipping Times

Delivery times vary depending on your location and local postal services. Estimated shipping times are:

  • United States: 4–12 business days

  • United Kingdom: 5–10 business days

  • Canada: 8–14 business days

  • Australia: 8–14 business days

  • Europe: 4–12 business days

Please note that these are estimated delivery times and are not guaranteed. Total delivery time includes both processing and shipping. While most orders arrive within 15 days, delays caused by customs, weather, holidays, or remote delivery locations may extend shipping times.

Order Tracking

Once your tracking information becomes available, you'll be able to monitor your shipment using the tracking link provided in your shipping confirmation email.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Shipping Address

Please ensure your shipping address is entered correctly before completing your order. NooriLight cannot be responsible for delays or lost packages resulting from an incorrect address provided during checkout.

If you notice an error in your shipping information, please contact us as soon as possible at noorilight@hotmail.com. We'll do our best to update your order before it ships.

Need Help?

If you have any questions about your order or have not received tracking information within 5 business days of shipment, feel free to contact our support team at noorilight@hotmail.com.

We're always happy to help and appreciate your support of NooriLight.